Frequently Asked Questions (FAQ)

General Questions

What is Be Decorated?

Be Decorated is your go-to destination for premium home decor, lighting, gifting, and lifestyle accessories — curated to elevate every corner of your home.

Where are you based?

We are based in Pakistan and deliver across the country.

Orders & Payment

What payment methods do you accept?

We accept Cash on Delivery (COD) as well as online payments via credit/debit cards and bank transfers.

Can I modify or cancel my order after placing it?

Please contact us as soon as possible if you need to make changes. Once an order is dispatched, we may not be able to modify or cancel it.

Shipping & Delivery

How long does delivery take?

Standard delivery typically takes 3–7 business days depending on your location within Pakistan.

Do you offer free shipping?

We offer free shipping on orders above a certain amount. Please check our shipping policy for the latest details.

Returns & Exchanges

What is your return policy?

We accept returns within 7 days of delivery for items that are unused and in their original packaging. Please refer to our Return Policy page for full details.

How do I initiate a return?

Contact our support team via email or WhatsApp with your order number and reason for return, and we'll guide you through the process.

Contact Us

How can I reach you?

You can reach us via email, WhatsApp, or through the contact form on our website. We aim to respond within 24 hours.